AES Provides Updated Dishwasher Recall Information and Same Day Service

AES Appliances technicians are factory-trained to repair all brands of dishwashers. Often, when you notice one of the many hints your dishwasher sends letting you know that it is time for a tune-up, it is a fatigued mechanical part that needs replacement.  When your dishwasher starts backing up in your sink, leaving food particles on dishes or a film on glasses, or you smell  rubber burning – you know it is time for a repair.  There are, however, instances that are beyond repair because an appliance has been faultily manfucatured.


AES stays on top of appliance recalls as they occur.  You can always check our site for recalled appliances or call our office manager who will gladly research a prospectively recalled appliance and get back to you within 24-hours.


AES can also inspect appliances that may have been delivered to you in faulty condition and, as our technicians are factory-certified, their evaluation will be sufficient to commence manufacturer action if our technician finds faulty functioning that is not the result of wear and tear or misuse.  If you suspect that your dishwasher is faulty, we can often schedule a same-day visit by one of our technicians.  At AES, we are Southern California’s foremost experts in dishwasher repair.  AES factory-trained dishwasher repair technicians can fix your broken dishwasher, or, in the case of a prospective recall, help you in dealing with the manufacturer.


The following are symptoms of a faulty dishwasher:


–        You detect an foul odor from your dishes

–        Your glasswear is filmy

–        A mildewy or moldy smell comes from your unit

–        Water leaks or puddles around your dishwasher

–        Digital error message

–        Washing cycles are “off”

–        You experience poor drainage

–        The unit makes noises

–        You notice a rubbery or mechanical smell


Most of the time, when you notice any of these symptoms, your dishwasher is in need of repair.  However, before spending money to repair your dishwasher, it is first best to see if it is on a recent recall list.


Recalled GE Dishwashers


According to the U.S. Consumer Product Safety Commission, certain GE dishwasher suffer from a liquid rinse-aid can leak from its dispenser onto the dishwasher’s internal wiring which can cause an electrical short and overheating, posing a fire hazard to consumers, with instances of fires and property damage reported.  The recall includes GE built-in dishwashers sold under the following brand names: Eterna, GE, GE Profile,  GE Monogram, Hotpoint and Sears-Kenmore. The dishwashers were sold from September 1997 through December 2001 in white, black, almond, bisque and stainless steel sold new for about $400. The brand name is printed on the dishwasher’s front control panel. The following model and serial numbers can be found inside the dishwasher tub on the front left side of the dishwasher.

Recalled GE Dishwasher GSD Models

Certain GDS models of GE dishwashers have a connector that can short-circuit and overheat during normal use, posing a fire hazard to consumers with instances of fires and property damage reported.

The following models are included in this recall and were sold after January 20, 2004: GE dishwasher models GSD5500G, GSD5560G, GSD5800G, GSD5900G, GSD5960G, EDW3000G, and EDW3060G, with serial numbers with the first letter A through T and the second letter G, or the serial letters VF. The serial number is important as not all dishwashers with these model numbers are included in this recall. The model and serial number are located inside the door wall of the dishwasher.  These items were sold new nationally at retail outlets and big box building distributors from January 2004 through February 2005 and sold new for between $300 and $400.


In cooperation with the U.S. Consumer Product Safety Commission (CPSC), General Electric Appliances Co., of Louisville, Ky., is voluntarily offering a free repair option in the form of a rewiring for its recalled GE and Hotpoint dishwashers. With the free rewire option, a GE-authorized technician, such as AES   Appliances, will rewire the slide switch at no cost to consumers.

This supplements the original rebate program announced October 19, 1999. The dishwashers have a slide switch that can melt and ignite, presenting a fire hazard. CPSC is aware of approximately 90 incidents associated with these dishwashers. GE manufactured 3.1 million of these dishwashers between 1983 and 1989.

In the recall announced last year, GE provided consumers with a rebate toward the purchase of a new dishwasher. CPSC and GE are announcing the supplemental rewiring option to increase the effectiveness of the original program, which has to date been implemented in over 628,000 units. CPSC and GE are cooperating in an effort to reach people who may not have previously come forward.

Both the CPSC and GE strongly urge consumers who have not replaced their recalled units under the original rebate program to contact GE right away to schedule a free rewiring or participate in the original rebate program. Until the dishwasher has been rewired, consumers should keep the dishwasher door unlatched at all times to prevent the flow of electrical current that creates a risk of fire.

The slide switch allows consumers to choose between heated drying and “energy saver” functions. Over time, the slide switch can melt and ignite, presenting a fire hazard. In the free rewiring program announced today, GE-authorized technicians will rewire the slide switch, eliminating it from the electrical circuit and thereby eliminating the fire risk.

There have been approximately 90 incidents of fire, smoking and melted switches, 14 of which included fires that spread beyond the dishwasher. Approximately 10 incidents have occurred since the recall announcement. No injuries have been reported